Soundcore Q20i Wireless Noise Cancelling Headphones (Black)

🎧 soundcore Q20i Headphones

Easy Bluetooth pairing with multi-device connectivity

The soundcore Q20i provides a flexible and convenient connection experience with your devices via Bluetooth, featuring automatic reconnection to the last connected device and Multipoint support for connecting to two devices at the same time.

✨ Key Features

• 📱 Easy Bluetooth Pairing: The headphones automatically enter pairing mode when needed to connect to a new device.
• 🔄 Automatic Reconnection: Automatically reconnects to the last connected device when powered on.
• 🔗 Two-Device Connectivity: Multipoint support allows you to connect to a second Bluetooth device without disconnecting the first.
• 🎵 Multi-Device Control: Manage calls and audio content while using the headphones with two connected devices.
• 🔇 Noise Cancellation with Bluetooth: Noise cancellation is available while using the wireless Bluetooth connection.
• 🔌 AUX Connectivity: Use the headphones with an AUX cable, although noise cancellation is not available in AUX mode.
• 🎙️ Calls via AUX: The AUX cable does not have a microphone, so calls can be made using the microphone on the connected device.
• 👤 Transparency Mode: Allows natural external sounds to be heard without needing to remove the headphones.

🔧 Frequently Asked Questions

📱 How do I pair my soundcore Q20i headphones?

1. When the headphones are turned off, press and hold the power button for 5 seconds to enter pairing mode directly.
2. Press and hold the power button for 1–3 seconds until you hear the boot-up tone. The headphones will automatically attempt to reconnect to the last device.
3. If the headphones do not reconnect within 5 seconds, they will automatically enter pairing mode.
4. To pair with another device, manually disconnect the current device. The headphones will then automatically enter pairing mode.
5. To connect a second device, double-click the power button to enter pairing mode again without disconnecting the currently connected device.
6. Search for the headphones on the second device and complete the pairing process.

Note: The factory default setting is to automatically enter pairing mode when the headphones are turned on.

🔄 How do I reconnect my soundcore Q20i headphones?

Press and hold the power button for 1–3 seconds until you hear the boot-up tone. The headphones will automatically attempt to reconnect to the last connected device. If reconnection is unsuccessful after 5 seconds, the headphones will enter pairing mode again.

🔗 How do I connect my Q20i headphones to a second device using Multipoint?

1. After connecting the headphones to a Bluetooth device, double-click the power button.
2. The headphones will re-enter pairing mode, play the pairing prompt, and the blue light will flash quickly.
3. Search for the headphones on the second device and complete the pairing process.
4. The second device can only be connected when the first device is inactive.
5. If the first device is sending or receiving audio, the headphones will not enter pairing mode for the second device.
6. During calls, the play/pause button can be used to manage the current or waiting call depending on the connection status.
7. The play/pause button responds to the last active device.
8. If the first device is playing music and the second device receives a call, short-press the play/pause button to answer the call. After the call ends, music from the first device will resume.

Note: If one device loses its connection while using Multipoint, the reconnection period is 10 minutes, while the LED displays the status of the device that remains connected.

🔇 Is noise cancellation available when using AUX-in?

No. Noise cancellation is not available while the headphones are being used in AUX mode.

🎙️ Can I make a call using the AUX cable?

The AUX cable does not have a built-in microphone. However, you can make calls using the microphone on the connected device while using the headphones with the AUX cable.

🔇 Why can I still hear voices when using noise cancelling mode?

The noise cancellation system is mainly designed to reduce low-frequency noises, such as machinery and air-conditioning sounds. Human voices are more difficult to eliminate, so they may not always be reduced effectively.

👂 Why are voices quiet when using Transparency mode?

The Q20i Transparency mode is designed to allow natural external sounds to pass through at a low level. When there is little or no audio playing through the headphones, surrounding voices can be heard clearly, allowing you to stay aware of your surroundings without removing the headphones.